Explain how managers can influence the customer experience in order to drive sales and profitability Identify and describe two business elements you see your competitors using to build customer satisfaction and loyalty Decide whether either of these business elements are applicable in Walmart Explain why or why not Pattren are given below Introduction Topic 1 Topic 2 Topic 3 Recommendations Summary Attachment

Question: Explain how managers can influence the customer experience in order to drive sales and profitability. Identify and describe two business elements you see your competitors

Explain how managers can influence the customer experience in order to drive sales and profitability.
Identify and describe two business elements you see your competitors using to build customer satisfaction and loyalty.
Decide whether either of these business elements are applicable in Walmart. Explain why or why not.Pattren are given below.

Introduction -

Topic #1

Topic #2

Topic #3

Recommendations

Summary

Attachment:

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Introduction Creating a positive customer experience is crucial for driving sales and profitability in any business Managers play a pivotal role in shaping this experience through various strategies a... View full answer

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