1. Explain how operational auditing can add value to the organization.
2. Explain the importance of identifying risk factors and using them during the planning phase.
3. What is testimonial evidence and how is it gathered?
4. Explain professional skepticism and why is it important for all auditors.
5. Give two (2) examples where observation is a useful technique to examine operational risks and related controls.
6. Explain how an auditor would perform each of the following procedures in the audit of Accounts Receivables:

a. Trace

b. Vouch

c. Reconcile

d. Foot

e. Cross-foot