Question: Explain How Services Differ from Goods Intangible: No physical object makes it hard to communicate benefits. Inseparable: Production and consumption are simultaneous, meaning the consumer
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How Services Differ from Goods Intangible: No physical object makes it hard to communicate benefits. Inseparable: Production and consumption are simultaneous, meaning the consumer takes part in production. Heterogeneous: Services depend on their employees for quality, which makes consistency difficult to achieve. Use technology and automation. Perishable: Services cannot be saved, and it is challenging to synchronize supply and demand.
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