Question: Explain how the following terms (under Total Quality Management), could apply at either KPU or APH T hen, give a practical example as to how
Explain how the following terms (under Total Quality Management), could apply at either KPU or APH Then, give a practical example as to how these could apply at KPU or APH? The three terms are:
Continuous Improvement - Emplyee Empowerment -Benchmarking
(Note: you can mix and match your answers for each organisation chosen.)
- Continuous Improvement
Theory:
Practice:
- Employee Empowerment
Theory
Practice
- Benchmarking
Theory
Practice
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