Question: Explain supply chain processes, logistics and warehousing practices in physical retail and e - commerce industries. E - commerce is evolving rapidly today. The competition

Explain supply chain processes, logistics and warehousing practices in physical retail and e-commerce industries. E-commerce is evolving rapidly today. The competition online has certainly been growing fast. Advertising rates are increasing, and building a solid brand to stand out among the digital noise is hard. Moreover, consumer shopping habits are changing with the emergence of brand-new technologies like the Internet of Things (IoT) or Augmented/Virtual Reality (AR/VR).
Some of the Trending Tech Solutions in E-commerce are as follows:
Artificial intelligence (AI)
Augmented reality (AR)
Hyper-personalised experience
Ambient commerce Online to offline (O2O)
Chatbots
Mobile shopping
Conversational e-commerce
Task: Make a comprehensive report with reference to the following:
How do the above-mentioned technologies, over a period, have induced enhanced efficiency in leading e-commerce organisations like Amazon and Flipkart?
What is their relevance to the e-commerce industry?
How do both service providers as well as users benefit from these technologies?
Also, the negative impact that these technologies may create. How do these technologies help e-commerce companies enhance their business revenue and provide a competitive advantage to them?
Will smaller companies survive without investing in such technologies?

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