• Explain the change management process/cycle by using the headings below. Below each heading provide a brief description of each stage.

Efficient state

Creative state

Strategic vision

Optimal state

Organisational problem

Effectual state

• Outline 4 common reasons that the need for organisational change may be identified as required.

• Organisational change objectives are usually outlined in the strategic plan.

A)What is a strategic plan?

B)What are some common weaknesses found in strategic plans?

C)What strategies should be included in a strategic plan to ensure it remains appropriate in the future?

• Outline 5 common barriers to 'change' and indicate appropriate strategies for each barrier to reduce the impact of the change.

• Outline the purpose and key components of a 'change management project plan'.

• Provide a range of (at least 3) interventions and activities that may be used to implement and embed the change process into an organisation.

• Explain how organisational behaviour and the external environment can impact on change strategies.