Question: Explain the CRM ( CUSTOMER RELATIONSHIP MANAGEMENT) model for the following business : Airlines Hospital Financial Services (Bank, Insurance) Manufacturing Software Company Retail Give a

Explain the CRM ( CUSTOMER RELATIONSHIP MANAGEMENT) model for the following business :

  1. Airlines
  2. Hospital
  3. Financial Services (Bank, Insurance)
  4. Manufacturing
  5. Software Company
  6. Retail

Give a specific example of the company and a model drawing or CRM framework drawing.

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