Explain the five ways IS can be used to improve a particular process. Specify a processs and explain how an IS can imrpove that process. Specify objectives and KPIs for the process. Give an example of a process where an activity can be improved using an IS$.$ Describe how data flow can improve a process. Explain why control is important for a business process and their effect on exceptions, Describe an example of how IS can improve control in a process. Give an example where automation of an activity improved the process. What makes the decision to automate challening? Explain the relationship between a process, an IS$,$ and a procedure. Give an example of how a poorly executed procedure limits the performance of a process.