Question: Explain the SIPOC model. Describe business process management (BPM). How are SIPOC and BPM related? Define all terms and provide examples. Describe the different types

Explain the SIPOC model. Describe business process management (BPM). How are SIPOC and BPM related? Define all terms and provide examples.

Describe the different types of customers. How are they related? Provide examples.

How does the supplier know what the customer wants? Provide an example. This question is basically asking for a summary, with examples, of customer service and retention, and associated data collection, analysis, and decision making.

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