Explain whether customer service training would involve near or far transfer of training. How would you motivate
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Question:
- Explain whether customer service training would involve near or far transfer of training.
- How would you motivate managers to play a more active role in your customer service training?
Related Book For
Financial Accounting Tools for Business Decision Making
ISBN: 978-1118644942
6th Canadian edition
Authors: Paul D. Kimmel, Jerry J. Weygandt, Donald E. Kieso, Barbara Trenholm, Wayne Irvine
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