Question: Explain, with examples, how IS can support Low cost strategy by helping to reduce costs (without lowering the quality or customer satisfaction, i.e. by achieving

  1. Explain, with examples, how IS can support Low cost strategy by helping to reduce costs (without lowering the quality or customer satisfaction, i.e. by achieving cost savings and more efficient ways of doing things).
  2. Explain, with examples, how IS can support Product differentiation by helping to create entirely new products or services and by enabling better provision and design of existing products or services, usually through mass customization.

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