Question: Explain with specific examples how Social Media and Big Data can help your organization (or an organization you are familiar with) maintain a competitive edge

Explain with specific examples how Social Media and Big Data can help your organization (or an organization you are familiar with) maintain a competitive edge in the face of competition and rising customer demands for speed, convenience, quality, and value. In your answer, explain how Social Media and Big Data affect organizational decision-making and add a strategic value to the organization

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