Explaining and adopting good practices could be achieved through: Select one: a. Written procedures b. Process approach O c. Management support O d. Lessons learned High construction risk push the owner to select which of following contract types? Select one: oa. DBO contract b. Lump sum contract oc. BOT contract d. Cost Reimbursement Contract Japanese type of quality is defined as Select one: a. Continuous improvement O b. Fitness for use O c. Conformance to requirements O d. Value of money