It was indiated in Sustanabd'tv (2019) that one o' their operations. Nkomati be placed On Care 30 2020 in fC Of ARM knew that communicating this to all affected employees would be a difficult and sensitive task, As Relations nunager. you had to management on the most way of this to employees, You had to draw up a 2.3 Identifyig three po&ntial barriers to this decision to emphyees at Nkomati Mine by explaining what Of barriers entails Md its on labour relator'S at ARM Communication Barrierst Selective Perception Selective perception. discussed in Chapter 6, is important hecause thc reccivcrs in the process selectively see and hear based on their needs. motivations. perience, and other personal charaetcrisltcs. Receivers their and they An interviewer who expects female job applicanl put her family ahead of her career is likely 10 see thal in female applicants. regardless of whether they actually fecl way, AS don t scc whal We and it information Overload a finite fur processing data. When we 10 work with the result is WC v Seen dealing with copious information has a challenge for and organizations What haplxas when im'ividuals have rnore in n 'r' than they can sort use" They tend to select. ignore. or Or they may further ends. In any this in last information and less etictivc communication. tnaking it an the morc to deal with ovenoad_ Emotions You may interpret the same differently when yourc angry distraught than when you' rc happy. FM example. individuals in pesi;ivc mood'. more confident their opinions after reading a pcrsuasivc message so wclldcsigncd argumen's have on theil opin People in are more likely nize messages in greater detail. in positive mtnds lend to accept conununi cations emotions such as depression are likely hinder In such prone abandon our rational and objective thinking and emotional judgments. Language Even when we're cuvnmuniealing in language, wurds mean different things dilfcrcnt vrople. Age and context are two of thc biggest factors intlucncc such diflZrences_ Age and context factors arc play when people froin different generations and backgrounds interact. For ins'ance. when business Michael Schiller asked his fiftccn-ycar,nld daughter where shc was going with friends. hc said, "You need to rec- ognize your ARAS and measure against thcm." Schillcr said that in rcsynsc. his daughter looked him likc hc was from outcr space." (For thc record. ARA stands account and to may acronyms such ARA. words such as (verifiable outcomes of a project}. and phrases