FAQs typlcally Include key product Information with short answers.

a$.$ True

b$.$ False

Customer care sites should be functional and visually pleasing, but they do need not be elaborate or Incorporate every bell and whistle is Indicatlve of which action tip for better service on the Web.

a$.$ Be there and be quick

b$.$ Provide communication alternatives

c$.$ Pay attention to form and function

d$.$ Make site navigation simple

Peace tokens work just as well online as they do off$-$line is indicative of which action tip that can take your website to new levels of e$-$service effectiveness and give customers a better experience:

a$.$ Build an ongoing E$-$relationship

b$.$ Track customer traffic

c$.$ Teach your site to learn

d$.$ End high for better loyalty

Dynamic websites let customers know the organization is listening and responding to their needs is indicative of which action tip that can take your website to new levels of effectiveness and give customers a better experience:

a$.$ Teach your site to learn

b$.$ Build an ongoing E$-$relationship

c$.$ Track customer traffic

d$.$ End high for better loyalty