Question: Fatma had an angry customer, so she explained the store policy and why the customer was wrong. She is violating which method of influence? Group
Fatma had an angry customer, so she explained the store policy and why the customer was wrong. She is violating which method of influence?
Group of answer choices
None of these
Show respect for another persons opinions.
All of these
Let the other person do most of the talking.
Begin in a friendly way.
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