Question: Felissa manages a department store. On a regular basis, she'll walk through the various sales floors, stop in at the loading docks, and visit the

  1. Felissa manages a department store. On a regular basis, she'll walk through the various sales floors, stop in at the loading docks, and visit the stock rooms. What type of informal communication is Felissa using to keep in touch with what is going on throughout the store?

Group of answer choices

a. Grapevine

b. Management by wandering around

c. Social media

d. Cluster chains

e. Artificial intelligence

Which of the following disrupts the communication process?

Group of answer choices

a. Information

b. Contradiction

c. Noise

d. Reliability

e. Reference

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