Answered step by step
Verified Expert Solution
Question
1 Approved Answer
FFAF is a large auditing firm with offices in all provinces and major metropolitan areas in South Africa. Given their wide geographical spread across
FFAF is a large auditing firm with offices in all provinces and major metropolitan areas in South Africa. Given their wide geographical spread across the country, their email facilities not only provide an essential function in their internal communication, but have also proved to be very cost effective and efficient mode of communication. From an analysis of the email traffic flow in FFAF, it is also apparent that email communication is playing an ever-increase role in FFAF's communication with client. A recent incident, however, cast a shadow over the use of email in the company. Recently Lindy, a junior accountant at FFAF, sent confidential information about one of FFAF's clients in a personal email to a friend from her work email address (Lindy@FFAF.co.za). The friend, in turn, shared the content of the email with someone else. Eventually, the information came into the hands of a journalist, who wrote an article that embarrassed FFAF's clients. The client was most upset and threatened to terminate its long-standing relationship with FFAF. Decisive action was taken and Lindy was fired for breaking the confidentiality clause of FFAF's employment contract. The incident made it clear that although the use of email has obvious benefits for FFAF. it also exposes the firm to some risks. It was therefore decided that a proper risk analysis on email usage in FFAF would be done. The risk analysis revealed that Lindy's abuse of the email facility was not an isolated incident. It was found that: On average, employees send substantial number of personal email messages. *Sensitive and even confidential information is sent by email to unauthorized recipients. *Email messages with abusive racist and sexist content are distributed by employees. FFAF's management is very concerned about the abuse of the company's email facility. They decide to take immediate and decisive action to prevent further abuse. They want to prevent further abuse by randomly monitoring the content of email messages. This will enable them not only to identify those employees who abuse the firm's email, but also to take immediate disciplinary action against such that computers are the firm's property and are therefore intended only for worked - related emails. They also argue that it is their moral duty as managers to ensure that employees use the firm's facilities to the firm's benefits and not to the detriment of the firm. Some members of the firm are enraged when they learnt about management's decision to monitor the content of their email messages. They regard it as an invasion of their privacy. They believe that employees have a right to privacy and that management should respect that right. Furthermore, they believe that this decision by management will destroy the internal trust within FFAF. They are also concerned that the monitoring of email content will result in poorer communication both internally as well as with clients, since employees will shy away from email communication. From the above case study; it is apparent that a social and ethical dilemma has erupted at FFAF. YOU ARE REQUIRED TO: Explain and apply the RIMS STRATEGY to resolve this dilemma in a manner that is sensitive to the moral concerns expressed by both parties. (20) The world in general is in turmoil regarding issues of justice and fairness. One group is crying foul about the treatment it receives from the other group. Recently the slogan about "black lives matter has been a universal song. Covid-19 came with a lot of challenges too. The world has been divided once again. The issue of whether Africa will still remain a guinea pig for developed countries to toy with. Will it remain its testing ground? Will the vaccine be tested on Africans? Who has experienced the most human losses? Who will benefit the most from the vaccine? Africa or the most affected nations that lost millions of lives? This brings the mind racing questions that will remain unanswered. Who needs the vaccine the most? These are instances of injustices and unfair dealings with each other. Can such be reversed? (a) Explain the three different types of justice according to Manuel Velasquez. (3) (b) Describe the principles of distributive justice as stated by John Rawls. (2)
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Applying the RIMS STRATEGY to resolve the dilemma in a manner that is sensitive to the moral concerns expressed by both parties Step 1 Identify the moral concerns of ...Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started