Question: Find the correct match A . Delphi method B . Understanding end customer needs C . Flowchart D . Productivity decisions E . Increasing supply
Find the correct match
A Delphi method
B Understanding end customer needs
C Flowchart
D Productivity decisions
E Increasing supply chain efficiency
F Mediumrange forecast
G Quality Loss Function
H Customer Lifetime Value CLV
I. Traditional performance measures
J Eventbased marketing
K Pareto Chart
L The "Seven Rs Rule"
M JustinTime IIT
N Centralized database
O Associative model
P Continuous connectivity should be matched to
Q Tradeoffs in supply chain strategies
R Cash to cash cycle time
S Trend projection
T Performance variance
select Variety of products required, quantity & delivery frequency, sustainability level, product quality, and price
select Cost, quality, sustainability, and service
select Use slower transportation modes and buy in larger quantities
select Do not reflect the underlying performance of an organization's productive systems
select The difference between the standard and actual performance
select May actually increase costs and reduce quality
select Average number of days between paying for materials and getting paid by supply chain partners
select Calculating the value of a customer over their entire relationship with a firm
select Offering products and services to customers at the right time
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Providing customer information in one location for all CRM users
Having the right product, in the right quantity, in the right condition, at the right place, at the right time, for the right customer, at the right costs.
Integrated CRM anytime, anyplace, for quick decisionmaking
months to years
Pool opinions of highlevel experts, sometimes augmented by statistical models
select
Fits a trend line to historical data points for future projections
Uses a panel of experts, queried iteratively until consensus is reached
A graph that identifies and plots problems or defects in descending order of frequency
Philosophy involving continuous improvement and enforced problem solving
select
A chart that describes the steps in a process
Shows that costs increase as the product moves away from what the customer wants
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