Question: Fiona is considering a day care facility for her five - month - old daughter, Kate. She has been visiting day care centres for the

Fiona is considering a day care facility for her five

-

month

-

old daughter, Kate. She has been visiting day care centres for the past two weeks and has interviewed caregivers at eight different centres. It is extremely important to Fiona that Kate be stimulated intellectually and fed according to schedule. After considering all the day care centres, Fiona chose PerfectCare. While she is quite pleased with her choice, she does continue to wonder if she made the correct decision.

Refer to the scenario. Which term refers to Fionas uncertainty about whether she made the correct decision and the feelings that go along with this uncertainty?

.

selective retention

.

cognitive dissonance

.

perceptual distortion

.

postpurchase action

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