Question: _ _ _ _ _ _ _ _ firms build small - scale operations to meet the needs efficiently of particular customers. For example,

"________ firms build small-scale operations to meet the needs efficiently of particular customers. For example, Indochino built a small-scale operation that offers customized menswear by leveraging technology-successfully combined low-cost and differentiation strategies."
Behemoth
Unscaled
Scaled
Hybrid
"human resource management, technology development, customer service, and procurement"
"human resource management, customer service, marketing and sales, and operations"
"customer service, information systems, technology development, and procurement"
"human resource management, technology development, procurement, and general administration"

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