Question: Firms who are successful at using a differentiation strategy do the following: incorporate features that raise product performance and deliver added value to the buyer

Firms who are successful at using a differentiation strategy do the following:
incorporate features that raise product performance and deliver added value to the buyer/enduser
reduce materials handling and shipping costs by having suppliers locate their plants or warehouses close to a firm's own facilities
streamline operations by eliminating low-value-added or unnecessary work steps and activities
None of the above.
Firms who are successful at using a differentiation strategy do the

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