First, read the Blue Note Mortgage case study in Chapter $14,$ pages $449-450$ of the course textbook, taking note of the key issues in the case. The case also requires lean operating principles found in Chapter $18$ as well as OM concepts found throughout the textbook. Follow the requirements listed below. This is an APA formatted research paper. Develop an introductory summary paragraph identifying the key operational issues in the case. Answer the following questions fully, applying correct concepts and terminology. Develop a spreadsheet model that Beverly can use to easily update the product mix for other months with different number of working days. Use the model to determine how many FTE staff are required in May through August. What type of aggregate planning strategies might Beverly use in this situation? If you were to design a mortgage company based only upon the four principles of lean operating systems $-$ elimination of waste, increased speed and response, improved quality, and reduced cost $-$ what would it look like? Incorporate OM concepts and methods used throughout this textbook, such as mission and strategy, competitive priorities, process type, service guarantees, supply chain, and so on as appropriate, into your discussion. Provide cited support from the case and chapter readings as appropriate. Additional research outside of the textbook may be required. Conclude with a brief paragraph stating what you learned from the case and how it helped you understand specific concepts from the reading. Support your conclusion with specific examples and use appropriate course terminology. For further details$/$instruction