Question: Five customers brought in computers to be repaired to a small shop. Estimated repair times ( in days ) and dates promised are given below.
Five customers brought in computers to be repaired to a small shop. Estimated repair times in days and dates promised are given below. Due dates were set based on available technicians; however, one technician had a medical emergency and will be unavailable for at least two weeks so processing times were adjusted.
Customer job
Processing time days
Due date days
Use the EDD rule and compute the start time, flow time, lateness, and tardiness for each job. Use minus sign to enter negative lateness values, if any. If your answer is zero, enter
Sequence Start Time, days Flow Time, days Lateness, days Tardiness, days
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