Five years earlier, ABC school implemented a performance management system for all school employees. The performance management system was designed for teachers by the British Department for Education and Skills but was used to evaluate school support staff as well because there was no system specifically geared toward support staff. The school had no HR personnel to custom-design a system for support staff, and at the time, most of the emphasis in terms of performance management was paid to teachers. Because few support staff members were classified as exempt employees, a specialized performance management system was not perceived to be a priority.

From your knowledge of performance management systems, discuss two reasons why should be total organization have the same performance system applied?

If hired as the HR Manager for ABC school, what would be your first action in reference to the Performance management system and why?

As time goes by do you think management will have to modify any of its performance management systems components? Why?

Applying bench-marking on ABC school, list the two approaches of benchmarking?