Question: FlyHigh Tech, an early - stage startup, reports to its investors using a balanced scorecard that is prepared at the end of each quarter. During
FlyHigh Tech, an earlystage startup, reports to its investors using a balanced scorecard that is prepared at the end of each quarter. During the first and second quarters of the current year, the company had the following results:
Quarter Quarter During the quarter:Revenue$ $ Cost of goods soldSales and marketing costsGeneral and administrative costsTotal market revenueAt the end of the quarter:Cash$ $ Number of revenuegenerating customersNumber of employees
The following additional information is available:
All jobs were filled as of the end of each quarter, and during the second quarter of the year FlyHigh hired seven new employees.
Ten percent of customers from quarter one were lost during the second quarter; however, the company increased sales and marketing expenditures by over percent, resulting in a net gain in customers for the quarter.
Required:
Compute the following measures that are included in FlyHigh Techs second quarter balanced scorecard, and for each indicate the perspective of the balanced scorecard where it would be included.
Note: Round "Cash runway" answer to decimal place. Assigments ACC
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The following additional information is available:
All jobs were filled as of the end of each quarter, and during the second quarter of the year FlyHigh hired seven new employees.
Ten percent of customers from quarter one were lost during the second quarter; however, the company increased sales and
marketing expenditures by over percent, resulting in a net gain in customers for the quarter.
points
Required:
Compute the following measures that are included in FlyHigh Tech's second quarter balanced scorecard, and for each indicate the
elook
perspective of the balanced scorecard where it would be included.
Note: Round "Cash runway" answer to decimal place.
References
begintabularllll
hline multicolumnc Measures & multicolumnc Balanced scorecard
hline Cash burn rate & & per month & Financial Perspective
hline Cash runway & & months & Financial Perspective
hline Churn rate & & & Customer Perspective
hline Market share & & & Customer Perspective
hline Customer acquisition cost & & per customer & Internal Perspective
hline Employee turnover rate & & & Learning and Growth Perspective
hline
endtabular
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