focus on creating and practicing using a phone script.

The purpose of this script is to attempt to get an appointment over the telephone. Pay particular attention to the sample script presented below. Writing a successful script is a foundation of selling. This will help you start with your sales success.

Below is a sample phone script. Compare the script to the example Then, post a revised script that you believe would be more effective at getting the appointment. Create a new script to make Mr. Brown say yes!

Name of Company: Air Freeifer Product Selling: Air Purifier

Mr. Wood: Hello, Mr. Wood speaking.

Sales Rep: Hello Mr. Wood. My name is Todd and I'm calling on behalf of Air Freeifer. We help businesses such as yours with products that will work well in hotels. I understand that you have 250 hotel rooms with 100 of them being smoking rooms, and that you might be interested in a form of Air Purification?

Mr. Wood: Yes, that is correct.

Sales Rep: Well Mr. Wood. I have several products that would work great for all of your rooms at the hotel. I will be in the area on the 20th, if you would like to set up an appointment for us to go over the available products?

Mr. Wood: I am unavailable to meet with you.

Hello Everyone,

Based on the script above you can see that the seller did in fact introduce himself and the company he works for. Even though he stated the product he is selling the seller however left no room for conversation. The seller could have simply asked the buyer if there was anythign he could help him with in regards to looking to purchase the air purifier. Instead it was straight to the point, showing that the seller had more of a dominant personality in sales. The conversation should have gone more like:

Name of Company: Air Freeifer Product Selling: Air Purifier

Mr. Wood: Hello, Mr. Wood speaking.

Sales Rep: Hello Mr. Wood. My name is Todd , I'm calling on behalf of Air Freeifer. We are a company dedicated to helping businesses such as yours with products that work well in hotels. I understand that you have 250 hotel rooms with 100 of them being smoking room and that you might be interested in a form of Air Purification?

Mr. Wood: Yes, that is correct.

Sales Rep: Alright, I do have a couple different products that you might be interested all well within an affordable price range. Mr.Wood may I ask what kind of Air Purifier are you looking for? I have models in all different sizes based on the size of the rooms!

Mr. Wood: Well to be honest I am looking for one that can be connected to the HVAC system to not only save cost but to do the whole hotel.

Sales Rep: I understand completely Mr. Wood. Is there a time where you are free to have a meeting with me? I would love to help you find the right one and show you all the ones we carry.

Mr. Wood: I am free to meet up next week Tuesday at 4pm if that works?

Sales Rep: That works perfectly. If you have any questions or concerns before or after our meeting please do no hesitate to give me a call! Thank you for your time today Mr.Wood I am looking forward to our meeting next Tuesday at 4pm.

Mr.Wood: See you then, Thank you.

Please let me know if I should make corrections.