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Letter Assignment Background As the Kyle Wiens, CEO of iFixit, you've had a request from Emily Tsonga, team leader at ETB Consulting Group, a firm used frequently by iFixit. She wants to know whether her team can use instant messaging on projects for iFixit. Her current team project is moving ahead on schedule, and you have had excellent feedback on her work from your employees and customers. You are concerned about security, viruses, and wasted time. You have looked into a secured "enterprise-level" instant messaging system, but such a system is expensive, requires administration, and limits use to organizational contacts only. You are not sure iFixit will ever adopt such a system. Letter Assignment 11% Use researched evidence with in-text citations and an APA style references page to support your refusal. Use block style letter format (p. 242). Invent a return address for iFixit. If you need help, ask! Due before the end of class Letter Assignment Continued You will have to refuse Emily's request, but you want her to know how much you value her excellent work. You know you cannot get by with a quick refusal. You must give her solid reasons for rejecting her request. Write an indirect strategy letter to Emily Tsonga refusing her request. Emily Tsonga, ETB Consulting, 1600 Woodroffe Ave, Ottawa, ON K2G 1V9 242 Communicating for Results FIGURE 7.19 Putting the Elements Together Magnatel 465 Hastings Avenue, Hamilton, ON LOS 4L3 1905) 743-8129. www.magnatel.ca Letterhead January 28, 2018 Align elements at left margin (1 inch/254 centimetres from the edge of the pagel Dateline line 13 on the page, or two to three lines below letterhead) inside address two to ten blank lines below dateline Ms. Justine Ducette, Manager Frontenac Language School 533 Rue St. Germaine Quebec City, QC GIC 24 Salutation Double spacing between paragraphs Dear Ms. Ducette: Can the Frontenac Language School provide intensive language training and accommodations for 20 Magnatel employees from April 28 through April 30? Your language school was recommended by several of our suppliers. Our company is currently expanding its operations in Quebec and New Brunswick and must be able to ensure that our regional sales and customer service representatives possess a high level of speaking, reading, and writing proficiency in French Employees who have been selected for our Quebec and New Brunswick operations have a minimum six years of French-language training but require a "refresher" so they may communicate with confidence Will you please answer the following questions regarding the Frontenac Language School. Do you offer pre-course assessments to determine each student's conversational fluency? Do you have a one-on-one program for students requiring more intensive training? . Can you adapt your training sessions to help our group acquire the technical and business terminology they will need to deliver quality service to our French-speaking customers? If you cannot provide accommodations for all group members, can you recommend hotels and guesthouses located nearby? I would be grateful for answers to these questions by February 17. Our Quebec operations committee meets at the end of February to finalize our start-up deta Sincerely Harry Ferguson Harry Ferguson Manager, Human Resources Signature block identifies author and title Identification initials indicate author and typist) HES Three to Sikspaces at the bottom of the page