Following the information provided regarding Stakeholders for Lombra Restaurant:

Program manager

Simonetta

Program name

Lombra second venue opening

Name	Role	Internal/External	Influence (H/M/L)	Objectives	Expectations
Simonetta	Program Manager - Leads the project team and ensures that the program is completed on time, within budget, and to the required quality standards.	Internal	High	To successfully open a second LOMBRA Restaurant location in a new city.	To have a smooth and efficient project launch, and to ensure that the new location is a success.
Fabio	Restaurant Owner - Owns the LOMBRA Restaurant brand and is responsible for the overall success of the business.	Internal	High	To increase the company's revenue and profits.	To see the new location open on time and within budget, and to be satisfied with the quality of the food and service.
Andrea	Head Chef -Responsible for the development and execution of the restaurant's menu.	Internal	High	To create a menu that is both delicious and profitable.	To have the freedom to finalise new dishes and to be able to source the best ingredients.
Aleesha	General Manager -Oversees the day-to-day operations of the restaurant.	Internal	Medium	To ensure that the restaurant is running smoothly and efficiently.	To have a well-trained and motivated staff, and to be able to provide excellent customer service.
Selma	Local Community Representative - The people who live and work in the city where the new restaurant will be located.	External	Low	To have a new restaurant in their community that offers high-quality food and service.	To be able to enjoy a night out without having to travel far.
Ben	Local Governament Representative -The city or town where the new restaurant will be located.	External	Low	To approve the necessary permits and licenses for the restaurant to operate.	To be satisfied with the plans for the restaurant and to ensure that it meets all applicable regulations.

Define Learning Needs and Opportunities for Program Stakeholders:

• Identify their learning needs
• Identify learning opportunities to help meet these needs
• Develop an action plan for meeting these needs through the opportunities identified.

Use the Learning and Development Plan template provided.

Learning and Development Plan Template

Program manager		Program name	Lombra Restaurant second venue opening
Name	Knowledge Gaps	Methods to Close Knowledge Gaps	Skills Gaps	Methods to Close Skills Gaps