Font Editing Paragraph Styles 11. In developing an effective operations strategy, management must consider: a) the company's internal strengths and weaknesses b) the potential external threats and opportunities c) The organization's mission d) All of the above 12. A company has a product with unique features not matched by the competition and customers are clamoring to buy the product due to its uniqueness. Until matched by the competition, this unique feature becomes for the company a) Order qualifier b)_Order equalizer c) QFD d) Order winner e) Cannot be determined 13. The difference between operations management and production management is that is a broader concept encompassing service organizations as well as manufacturing. a. Production management b. Operations management c. Manufacturing management d. Supply chain management e. None of the above, 14. relates to managing the network of manufacturing and service operations regarding sourcing and logistics decisions. a. Production management b. Operations management c. Manufacturing management