Food Goblin Supermarkets use both cashiers and baggers to serve customers at check out. During the...
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Food Goblin Supermarkets use both cashiers and baggers to serve customers at check out. During the first 6 hours of each workday (Monday-Friday), 6 cashiers and 2 baggers serve approximately 23 customers per hour. A cashier and a bagger who require approximately 5 minutes at checkout and 4 minutes at bagging serve each customer. a. The utilization of cashiers is %. (Enter your response rounded to one decimal place.) The utilization of baggers is % (Enter your response rounded to one decimal place.) b. Assume that both baggers and cashiers are cross-trained to perform both activities so that they can serve customers independently. Customers are now both checked and their groceries bagged by one individual. Further, assume that it takes 11 minutes for one individual to both cash out and bag each customer's groceries. Calculate the utilization of this new group of 8 cross-trained employees. The utilization of a cross-trained employees is%. (Enter your response rounded to one decimal place.) Food Goblin Supermarkets use both cashiers and baggers to serve customers at check out. During the first 6 hours of each workday (Monday-Friday), 6 cashiers and 2 baggers serve approximately 23 customers per hour. A cashier and a bagger who require approximately 5 minutes at checkout and 4 minutes at bagging serve each customer. a. The utilization of cashiers is %. (Enter your response rounded to one decimal place.) The utilization of baggers is % (Enter your response rounded to one decimal place.) b. Assume that both baggers and cashiers are cross-trained to perform both activities so that they can serve customers independently. Customers are now both checked and their groceries bagged by one individual. Further, assume that it takes 11 minutes for one individual to both cash out and bag each customer's groceries. Calculate the utilization of this new group of 8 cross-trained employees. The utilization of a cross-trained employees is%. (Enter your response rounded to one decimal place.)
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The image contains a problem statement regarding the utilization of cashiers and baggers in a supermarket To calculate the utilization of cashiers and baggers we first need to determine the total time ... View the full answer
Related Book For
Operations Management Processes and Supply Chains
ISBN: 978-0133872132
11th edition
Authors: Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman
Posted Date:
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