1. For a service system to achieve 100% efficiency. It should have:

• Actual Output = Effective Capacity
• Effective Capacity = Design Capacity
• Effective capacity to be always higher than actual output.
• None of the above is correct

2. In Gas company the forecasting team has predicted that the demand of the gas would increase substantially in future. The major reason for this increase in demand is due to governments' regulations to use clean energy. Qatar Gas management is collaborating with Shell to build an additional gas processing plant. This would be considered as:

• Intermediate-range planning
• Long-range planning
• Short-range planning
• Aggregate Planning

3. Which of the statement is FALSE:

• Weekly capacity of a system is calculated by dividing total available time by process cycle time.
• In parallel processes operations the process cycle time of all the paths is the same
• In simultaneous processes the process cycle time of the paths would be different
• Process cycle time is always more than bottleneck time.

4. Which of the following statement is FALSE:

• Process cycle time is always more than process time of the system
• If efficiency is 100% it means actual outputs is equal to effective capacity.
• If utilization is low it means that effective capacity is low.
• To find capacity per hour or per week we need to know the bottleneck time.

5. Which of the following statement is FALSE:

• In any organization Efficiency is always lower than Utilization
• An organization can have High Utilization and High Efficiency
• An organization can have low utilization and low efficiency
• An organization can have High Utilization and Low Efficiency

6. In an organization, which will have the smallest value

• Design capacity
• Effective Capacity
• Practical Capacity
• Actual Capacity (Actual Output)