Question: For a single server, single queue system with an arrival rate of 12 customers per hour and a service rate of 20 customers per hour,

For a single server, single queue system with an arrival rate of 12 customers per hour and a service rate of 20 customers per hour, what is the mean server utilization?

A.) 8.00

B.) 0.20

C.) 0.60

D.) 1.67

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