Question: For any customization requests from its customers, MindForce believes that it can complete the Customization task In 12 hours with a tolerance of + 2

For any customization requests from its customers, MindForce believes that it can complete the Customization task In 12 hours with a tolerance of + 2 hours. From the data collected over the past month for customization, the company found out that the time taken for completion has a mean of 12.15 hours and standard deviation of 0.7 hours. Analyze process capability measures of customization process at MindForce

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