Question: for each scenario below, please indicate whether this is a Quality Control ( QC ) or Quality Assurance ( QA ) type of activity. Match
for each scenario below, please indicate whether this is a Quality Control QC or Quality Assurance QA type of activity. Match by selecting QC or QA respectively, for each scenario.
Group of answer choices
An SPC chart that uses samples from the process itself
Choose
A light and buzzer system to alert a worker of a defective part produced
Choose
Maintenance plan for a machine used in production
Choose
Monthly audit of the production process
Choose
An error message displayed in the registration system while checking in a guest at a hotel
Choose
A checklist used by a customer service representative during a call with a customer
Choose
A training manual
Choose
A survey provided to a customer after the service is complete
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