For Message 10.A and Message 10.B, read the following documents and then (1) analyze the strengths and weaknesses of each sentence and (2) revise each document so that it follows this chapter's guidelines. Message 10.A: Message Strategies: Persuasive Claims and Requests for Adjustment Dear TechStar Computing: I'm writing to you because of my disappointment with my new multimedia PC display. The display part works all right, but the audio volume is also set too high and the volume knob doesn't turn it down. It's driving us crazy. The volume knob doesn't seem to be connected to anything but simply spins around. I can't believe you would put out a product like this without testing it first. I depend on my computer to run my small business and want to know what you are going to do about it. This reminds me of every time I buy electronic equipment from what seems like any company. Something is always wrong. I thought quality was supposed to be important, but I guess not. Anyway, I need this fixed right away. Please tell me what you want me to do. Message 10.B: Message Strategies: Sales Messages We know how awful dining hall food can be, and that's why we've developed the "Mealaweek Club." Once a week, we'll deliver food to your dormitory or apartment. Our meals taste great. We have pizza, buffalo wings, hamburgers and curly fries, veggie roll-ups, and more! When you sign up for just six months, we will ask what day you want your delivery. We'll ask you to fill out your selection of meals. And the rest is up to us. At "Mealaweek, we deliver! And payment is easy, We accept MasterCard and Visa or a personal check. It will save money especially when compared with eating out. Just fill out the enclosed card and indicate your method of payment. As soon as we approve your credit or check, we'll begin delivery. Tell all your friends about Mealaweek. We're the best idea since sliced bread