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3. Use the matrix below to replicate one for your product chosen. Discuss what would be the main customer requirements and the technical characteristics to fix these issues. o x O X X + Importance to customer Technical characteristics Energy needed to Correlation: Strong positive Positive * Negative * Strong negative Competitive evaluation X=US A = Comp. A B = Comp. B (5 is best) 2 3 4 5 Check force on level close door transmission, window Acoustic Energy needed to open door Customer requirements Door seal resistance Water resistance punod 1 7 O AB 5 4B Easy to close Stays open on a hill Easy to open Doesn't leak in rain 3 O XAB 3 OOO O AXB No road noise 2 O A B Importance weighting 10 6 6 9 2 3 Importance scale: Strong = 9 Medium = 3 Small = 1 Target values Reduce energy level to 7.5 ft/lb Maintain current level Reduce force to 9 lb. Reduce energy to 7.5 ft/ib Maintain current level Maintain current level BA BA 4 B B B BXA Technical evaluation (5 is best) x A 1 3. Use the matrix below to replicate one for your product chosen. Discuss what would be the main customer requirements and the technical characteristics to fix these issues. o x O X X + Importance to customer Technical characteristics Energy needed to Correlation: Strong positive Positive * Negative * Strong negative Competitive evaluation X=US A = Comp. A B = Comp. B (5 is best) 2 3 4 5 Check force on level close door transmission, window Acoustic Energy needed to open door Customer requirements Door seal resistance Water resistance punod 1 7 O AB 5 4B Easy to close Stays open on a hill Easy to open Doesn't leak in rain 3 O XAB 3 OOO O AXB No road noise 2 O A B Importance weighting 10 6 6 9 2 3 Importance scale: Strong = 9 Medium = 3 Small = 1 Target values Reduce energy level to 7.5 ft/lb Maintain current level Reduce force to 9 lb. Reduce energy to 7.5 ft/ib Maintain current level Maintain current level BA BA 4 B B B BXA Technical evaluation (5 is best) x A 1