Question: For the article: THE PROCESS CAPABILITY ANALYSIS - A TOOL FOR PROCESS PERFORMANCE MEASURES AND METRICS - A CASE STUDY International Journal for Quality Research

For the article: THE PROCESS CAPABILITY ANALYSIS - A TOOL FOR PROCESS PERFORMANCE MEASURES AND METRICS - A CASE STUDY

International Journal for Quality Research 8(3) 399-416

ISSN 1800-6450

  1. Identify the most important facts surrounding the case.
  2. Identify the key issue or issues.

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