Question: For the Chern company, please complete the transition probability matrix. See the Table in the Appendix of Cherns case and you need to create transition

For the Chern company, please complete the transition probability matrix. See the Table in the Appendix of Cherns case and you need to create transition probability matrix (Hint: Table A-5 is like Table 5-2 and you have create table similar to Table 5-3 for the table A-5 in the appendix.

Transition Analysis (3 of 3) 0 Table 5-2 An Example of a Transition Probability Matrix Transition Probabilities (20132014) Current (2014) FTCSR PTCSR SUP MGR Exit Number of Job Category (1) Level (2) (3) (%) (4) (%) (5) (%) (6) (%) (7) (%) Employees (8) Full-Time Customer 1 40 10 10 40 400 Service Representative (FTCSR) Part-Time 20 50 5 0 150 Customer Service Representative (PTCSR) Supervisor (SUP) 2 5 85 5 5 75 Manager (MGR) 3 0 0 0 65 35 20 5 25 O Table 5-3 Forecasting Employees Using the Transition Probability Matrix Forecasted Employees for 2015 Current (2014) Number : MGR Parayars Job Category (1) Level (2) FTCSR (3) PTCSR (4) SUP (5) (6) Exit (7) Full-Time 1 160 40 40 0 180 400 Customer Service Representative (FTCSR) Part-Time 30 75 8 0 37 150 Customer Service Representative (PTCSR) Supervisor (SUP) 2 4 0 64 4 3 75 Manager (MGR) 3 0 0 0 13 7 20 Forecast for 194 115 112 17 207 2015 206 Deficit 35 Deficit 37 Surplus 3 Deficit Exits 3 Transition Analysis (3 of 3) 0 Table 5-2 An Example of a Transition Probability Matrix Transition Probabilities (20132014) Current (2014) FTCSR PTCSR SUP MGR Exit Number of Job Category (1) Level (2) (3) (%) (4) (%) (5) (%) (6) (%) (7) (%) Employees (8) Full-Time Customer 1 40 10 10 40 400 Service Representative (FTCSR) Part-Time 20 50 5 0 150 Customer Service Representative (PTCSR) Supervisor (SUP) 2 5 85 5 5 75 Manager (MGR) 3 0 0 0 65 35 20 5 25 O Table 5-3 Forecasting Employees Using the Transition Probability Matrix Forecasted Employees for 2015 Current (2014) Number : MGR Parayars Job Category (1) Level (2) FTCSR (3) PTCSR (4) SUP (5) (6) Exit (7) Full-Time 1 160 40 40 0 180 400 Customer Service Representative (FTCSR) Part-Time 30 75 8 0 37 150 Customer Service Representative (PTCSR) Supervisor (SUP) 2 4 0 64 4 3 75 Manager (MGR) 3 0 0 0 13 7 20 Forecast for 194 115 112 17 207 2015 206 Deficit 35 Deficit 37 Surplus 3 Deficit Exits 3

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