Question: For the customer service data shown below; 1) complete the normalized data table shown below in columns I thru M, 2) illustrate the results in
For the customer service data shown below; 1) complete the normalized data table shown below in columns I thru M, 2) illustrate the results in a distance matrix using the normalized Euclidean distances between customer satisfaction, employee satisfaction, job satisfaction, satisfaction with supervisor, and training and skill improvement.
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customer satisfaction, employee satisfaction, job satisfaction, satisfaction with supervisor, and training and skill improvement
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