For this activity you will use a topic that is discussed in class and agreed upon by the instructor.

SIPOC Diagram Background

The purpose of the SIPOC diagram is to illustrate, at a high level, the relationship between the outputs, the inputs, and the process that links them, in relation to the customer's requirements and limitations of the suppliers. Another visual tool, the SIPOC allows you to present the scope of your value stream map $($VSM$)$ to your team, your supervisor, the project sponsor or steering team, or whoever you need to gain agreement from regarding the mandate of this investigation.

The following steps detail how to construct a SIPOC diagram to clarify the scope of your VSM:

Create the SIPOC template with columns for each of: Suppliers, Inputs, Process, Outputs, Customers, and Requirements.

Record, in the Customer column, the name of the customer$($s$)$ in the market segment that is the focus of this analysis.

Record, in the Requirements column, all of the customer requirements that you have ascertained as critical to customer satisfaction for this market segment.

Record, in the Outputs column, the products and services that you want to investigate that will make up the product offering required to target this market segment

Record, in the Inputs column, the inputs required for the process you want to investigate. Include inputs such as:

Materials $($raw materials, parts, etc.$)$

People, in terms of the job roles required, such as receivers, shippers, operators, clerks, QA personnel, etc.

Procedures that provide instructions on how to do the work of the process

Forms and documents for use to collect information about the process, the raw materials, or the finished products

Equipment and tools required to complete the process steps

Facilities, such as warehouse space, office space, parking, yard space for equipment laydown

Utilities, such as heavy electrical power requirements, water, compressed air, HVAC, etc.

Record in the Suppliers column, who will provide the inputs described above.

Finally, review the process steps required to convert the inputs into the outputs. This is also known as the basic flow diagram. It consists of $5$ to $7$ mutually exclusive steps that reflect the real work of the process.

Activity Grading

This activity counts towards the Activities category. It is graded on $100$ points basis. You will also receive qualitative feedback from your instructor about your completed activity.

It is recognized that the Activities category only counts for $5\%$ of your overall course grade, which is not substantial considering that there are five activities to be completed within it$.$ You will, however, benefit from completing each activity when it comes to your Major Assignment. Your Major Assignment requires that three different tools$/$diagrams be included. Receiving feedback from your instructor about the construction of this SIPOC diagram now will assist you in producing a higher$-$quality Major Assignment.