Question: For this assignment, please conduct an in - depth interview with someone not in the class about a recent purchase. The recent purchase should be
For this assignment, please conduct an indepth interview with someone not in the class about a recent
purchase. The recent purchase should be worth at or above $ and have been purchased in a physical retail
setting ie not an Amazon order
Your goal in the interview will be to discover the decisionmaking process that led up to this purchase
decision including both external and internal factors that motivated this decision Please be sure to find out
the following:
What led this consumer to realize that he or she needed or wanted to buy in this product category?
How many alternatives if any did the consumer consider?
How did the person decide to buy the alternative that he or she chose?
Which product attributes were important to this consumer? Why was it important to him or her that
the product have these attributes?
Important: please use the laddering technique to prompt the consumer to tell you the key
benefitsvalues that they associate with product attributes. First, ask them to name an
important attribute of the product, and then ask them why it is important to them that product
have that attribute. After they answer, ask them why it is important to them that they get that
benefit, and so on until you've found out a highlevel, more abstract motivation eg self
esteem, peace of mind, safety underling their preference for the attribute.
Are there other key associations eg beliefs, feelings, memories, etc. that come to mind for the
consumer when thinking about this product that have not been already described?
Will the person buy this same product and brand again? Why or why not?
After conducting this interview, please follow the guidelines below for your writeup:
Type a concise onepage summary and analysis of your findings. Be sure to include the key
marketing implications in your discussion of your findings, and try to relate your findings to the
material we have covered thus far in the class. Please give me the name or a pseudonym for your
interviewee, including their age and gender.
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