Question: Consumer Interview: Please conduct an in-depth interview with someone not in the class about a recent purchase. If your last name starts with A-K, then

Consumer Interview: Please conduct an in-depth interview with someone not in the class about a recent purchase. If your last name starts with A-K, then please ask this person to describe a recent purchase for product that costs under $5. If your last name starts with L-Z, then please ask this person to describe a recent purchase for a product that costs over $100. Academic Integrity note: for these interviews, you are not allowed to work together. Your goal in the interview will be to discover the decision-making process that led up to this purchase decision (including both external and internal factors that motivated this decision). Please be sure to find out the following: What led this consumer to realize that he or she needed or wanted to buy in this product category? How many alternatives (if any) did the consumer consider? How did the person decide to buy the alternative that he or she chose? Which product attributes were important to this consumer? Why was it important to him or her that the product have these attributes? Important: please use the laddering technique to prompt the consumer to tell you the key benefits/values that they associate with product attributes. First, ask them to name an important attribute of the product, and then ask them why it is important to them that product have that attribute. After they answer, ask them why it is important to them that they get that benefit, and so on, until youve found out a higherlevel, moreabstract motivation (e.g., selfesteem, peace of mind, safety) underlying their preference for the attribute. Are there other key associations (e.g., beliefs, feelings, memories, etc.) that come to mind for the consumer when thinking about this product that have not been already described? Will the person buy this same product (and brand) again? Why or why not? After conducting this interview, please follow the guidelines below for your writeup

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related Finance Questions!