For this assignment, students are expected to research a recent crisis that a well-known organization has experienced. Use the concepts presented in the textbook and course materials to assess how the leaders communicated during the crisis situation. No voiceover or video required, however, please make sure for maximum points to review the grading rubric and address each question. (The last two questions should not just be a yes or no answer...Be specific as to why or why not). A successful submission will address these aspects of how the leaders handled the crisis in third person point of view (not using "i" statements): Did they take responsibility for the crisis? Did they build trust with stakeholders? Did they communicate a plan for resolving the crisis? Did the leader build trust or use expertise to persuade the audience? Was there a particular communication style used? What communication channels were utilized? Was there an example of a communication breakdown that can be explained? Was cross-cultural communication a component of the crisis at all

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For this assignment the research team focused on the recent crisis faced by Boeing a wellknown organization in the aviation industry Specifically the team examined Boeings response to the crisis follo... View the full answer