To meet stakeholders' expectations and requirements, a project team must prioritizebuilding quality into processes and deliverables. Project quality management involves employingtechniques and activities to determine and achieve the desired quality of project deliverables. Forinstance, the project objectives encompass the proper training of ILS personnel on standardoperating procedures through effective closing procedures. The company can reduce energyconsumption by executing these procedures and aligning with the ILS's Corporate SocialResponsibility (CSR) goals. It is important for a project manager to prioritize quality results inthe development of deliverables that align with the needs, usage, and acceptance criteriaestablished in the project charter. Throughout the project lifecycle, the project manager is pivotalin championing quality integration and ensuring stakeholder satisfaction with the final product

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