Question: For this assignment, you must attend a track meet. Approach the event as if you are evaluating the event and reporting your findings to the

For this assignment, you must attend a track meet. Approach the event as if you are evaluating the event and reporting your findings to the event manager. You are to be keenly aware of everything taking place at this event from the moment people arrive to the moment they have left your premises. Your goal is to ensure that people leaving this event have gotten more than their money's worth - and will want to return in the future. Thus, you are to observe and analyze the event using this overarching question as your filter: "What factors made this event a memorable 'experience' and what can be done to improve the overall experience?" Consider not just factors that enhance attendees enjoyment but also factors like crowd control and security that prevent potential problematic issues.

You should answer the following questions in your paper:

What sort of service was provided from your entry to exit? Were you able to make service requests, and how were they handled? Be sure to ask event staff for service to assess their "customer service."

How are crowd control and security handles so that they enhance safety but dont detract from the atmosphere of enjoyment?

What activities were offered at this event to engage the audience?

How were the five senses (touch, smell, taste, hearing, sight) engaged?

Was anything done at the event that contributed to both the overall experience, and functioning of the event? (ex: pre-event activity that encouraged participants to arrive early to relieve traffic congestion)

Did the event try to appeal to multiple demographics or focus on one specific type of attendee? Was this appropriate, or a missed opportunity?

What was the pre-event atmosphere like for this event? Did event staff appear organized, chaotic, nervous, calm, etc?

What could be done to improve the overall experience of this event?

Write this report as if it were being reported to the event manager.

Your central concern is What made this event a memorable experience, and what can be done to improve the overall experience for those in attendance?

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