Question: For this assignment, you will research a large global transportation company, write a paper that discusses how customer service supports logistics and supply chain management,

For this assignment, you will research a large global transportation company, write a paper that discusses how customer service supports logistics and supply chain management, and then analyze how this relationship contributes to a company's competitive advantage in the global marketplace.

In your paper,

UPS the World's Largest Transportation CompaniesLinks to an external site., published by Forbes.

Explain how your chosen company's current logistics and/or supply chain management practices supports each of the four dimensions of customer service. (The company's website and annual report are often good starting points for your research.)

Assess how the company can strengthen the contribution of each dimension to future gains in profitability and/or customer service with at least two of the four dimensions. Provide two to three examples of how other companies have already done so to support your assessment.

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Customer Service as a Strategic Pillar in UPSs Global Supply Chain Management Introduction UPSs dedication to customer service supports all facets of its supply chain management and logistics strategi... View full answer

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