Question: For this assignment your instructor will play the role of Kingo. You may ask any questions to Kingo on the discussion board. The memo must

For this assignment your instructor will play the role of Kingo. You may ask any questions to Kingo on the discussion board.

The memo must contain 2 parts:

  1. What is the real problem you are trying to solve for Junk Van and how did you arrive at that problem?
  2. Which specific business process are you re-engineering? What are the current steps in that process? What are your new steps? Why is it innovative?

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