For this option, your team will be researching about how companies communicate with employees and customers. You may wish to focus on a specific field (banks).

Your slidedoc report will propose an effective and flexible communication strategy both internally and externally within the current content. You will need to review past and current practices, best practices as well as employee and customer needs and wants. To complete your goal, your team will do the following:

• Gather information about the best communication practices within the field (both internally and externally)
• Gather information on how companies within the filed adapted/ modified their communication during the pandemic
• Research success stories of companies within the field
• Research customer and employee needs and wants in communication with the company
• You may interview a professional in this field
• Create a report or slidedoc that explains how communication practices changed due to and during the pandemic, best communication practices in the field, success stories, and recommendations on communication practices based customer and employee needs and wants.