For your Reflection Assignments, you will choose one (1) option below and demonstrate your learning on the topic integrating models or theories from our textbook and applications to real-life examples. The Rubric for which your assignment will be evaluated can be found in eConestoga. Your writing should be approximately 3-4 pages double-spaced, in 12-point font and will answer the questions listed:

OPTION A: CHANGE PATH MODEL (requires interviewing a manager)

Interview a manager at any level who has been involved in change with his/her organization. Ask the person to describe the change, what s/he was trying to accomplish and what happened. Use the following questions as guides for the interview:

How was the desired change identified? What was the reason for the change?

Describe the gap between the organizations current performance and the desire future state?

What was the vision for the change? How was that vision communicated throughout the organization?

How were the formal structures, systems, and processes involved in the change?

How were the recipients of change and other key stakeholders engaged in order to get them on board with the change?

What tools and trainings were used as the change was implemented and how did the leadership make the change stick?

What challenges surfaced that werent accounted for in the original change plan?

What were the results of the change process? Did the results reflect the original vision? How was measurement used to facilitate change at different stages of the process?

Reflection post-interview:

As you reflect back on the interview, which do you feel was more important to the impact of the change: how things were changed or what was changed? How effectively was the manager able to influence stakeholders involved in the change process? Connect all insights to concepts in the textbook (no internet sources).

What are some action-oriented recommendations (at least 2 found in the text book) that you would give this manager that would help him or her improve the process (how) to change in the future?

OPTION B: NADLER & TUSHMANS MODEL (requires analyzing a real-life organization)

For the following option, you will use the Nadler & Tushman Congruence model to analyze one of the organizations listed below. Please do not choose an organization in your previous Engagement Activity and do not use other Nadler & Tushman analysis posted online. The purpose is to conduct your own analysis using our course concepts. Remember that if you are taking company information to cite and reference your sources using APA format. Here are the options:

Netflix - RBC (Royal Bank) - MasterCard

Tesla - Peloton - Frito-Lay

Shopify - Conestoga College - Deloitte

Tim Hortons - ApplyBoard - Pfizer

Briefly describe the key input factors that influence the organization in a Canadian market:

The external environment (including political, economic, social, technological, and ecological factors). One sentence per PESTLE item (keep it brief because this section is not the focus of the paper).

The organizations history (including its culture) and the resources it has access to. Two sentences max.

What is the strategy of the organization? Is it in line with the organizations environmental inputs and its history (including its culture) and resources?

How are the components of the transformation processes aligned with the input factors and the strategy? Analyze these elements:

The work

The formal organization

The people

The informal organization (part of which is the culture that manifests itself in different parts of the organization.

How do they interact with one another in ways that influence the outputs produced by the organization?

What outputs are being achieved? Are these the desired outputs based on the strategy?

Reflection post-analysis:

When you evaluate the organizations outputs, what issues or input factors should the organization focus on to improve the impact or outputs?

What are some action-oriented recommendations found in the textbook (describe at least 2) that you would give this organization to improve this transformation process?